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Pesona Alam Resort & Spa Puncak, Puncak

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From64US$ /night
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01Feb2025Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Jl. Taman Safari no. 101 Baru Tegal, Desa Cibeureum, Puncak, Indonesia

Pesona Alam Resort & Spa is a 4-star eco-friendly hotel that provides a tranquil escape in the mountains of Puncak, Indonesia. Located on a hilltop in Cisarua, it offers scenic views and access to natural attractions such as Gunung Gede Pangrango National Park. The resort combines modern design with a focus on nature, making it a popular destination for relaxation and outdoor activities. With facilities like an outdoor swimming pool and an on-site restaurant, it caters to both leisure and business travelers.

Location

The hotel is situated approximately 5 miles from Curug 7 Cilember waterfall and 1 miles from Taman Safari Cisarua. It is accessible via a three-hour drive from Soekarno-Hatta International Airport using the toll road. Situated atop a hill, the resort allows guests to experience the natural beauty of the Puncak region while being conveniently near local attractions.

Rooms

Each of the 138 rooms features modern amenities, including air conditioning, flat-screen cable TVs, and personal safes. Many rooms include a balcony offering views of the mountains or garden landscaping. Guests can also enjoy conveniences such as 24-hour room service and laptop-friendly workspaces. The villas provide additional space with kitchens and living areas, ideal for families or groups.

Eat & Drink

The on-site restaurant, The Banyan All Day Dining, offers a diverse menu of Indonesian and International dishes. Guests can enjoy meals while taking in the scenic views of the surrounding nature. Room service is also available for those who prefer to dine in the comfort of their accommodation. A chic bar is located on the premises for casual drinks and socializing.

Leisure & Business

Pesona Alam Resort & Spa includes an outdoor infinity pool, a gym, and a spa for relaxation and recreation. The hotel also provides various leisure activities such as table tennis and daily housekeeping services. For business needs, there are meeting rooms and conference spaces available for events and gatherings.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Room
Max:
2 persons
24 m² 
Bed options:
2 Single beds
Garden view
Shower
Balcony
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Deluxe Room
Max:
2 persons
24 m² 
Bed options:
1 King Size Bed
Mountain view
Shower
Balcony
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Superior Room
Max:
2 persons
24 m² 
Bed options:
2 Single beds
Garden view
Shower
Balcony
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Getting around

A list of all available modes of transport

City Center
Puncak4000 ft
Airports
Halim Perdanakusuma (HLP) 41.0 mi
Soekarno Hatta (CGK) 61.7 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Locker room
  • Elevator
  • ATM/Cash machine
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Horseback riding
  • Cycling
  • Badminton
  • Pool tables
  • Darts
  • Table tennis
  • Mini golf
  • Archery

Guest Parking

  • Electric kettle
  • Cookware/ Kitchen utensils

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Board games
  • Children's menu
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Live entertainment
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness center
  • Back massage
  • Full body massage
  • Foot massage

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Jl. Taman Safari no. 101 Baru Tegal, Desa Cibeureum, Puncak, Indonesia
Map view
Jl. Taman Safari no. 101 Baru Tegal, Desa Cibeureum, Puncak, Indonesia
Nearby
Puncak
3700 ft
Restaurants
The Lake House
1400 ft
Jl. Taman Safari No 101 Pesona Alam Resort & Spa

Reviews and Ratings

Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Location
Friendly Staff
Room Size
Facility Renovation
7.6/10
Very good
Rooms
7.6
Location
8.5
Service
8.5
Dining
7.8
Guest reviews
7.6/10
based on 10 reviews
8.2
8.2/10based on 1998 reviews
John
United States of America, June  2024
8.2/10

The hotel provides very comfortable rooms, although sound insulation could be better. The location is excellent, surrounded by beautiful gardens and near popular attractions like Taman Safari. Overall, a friendly staff and great value for money.

Rooms
7.0
The rooms are very comfortable, equipped with a good refrigerator and air conditioning. However, sound insulation is lacking, and noise from adjacent rooms and the roof may be bothersome.
Service
9.0
The staff is friendly and approachable, offering services such as room service, car hire, and laundry. They even provide an electric car service to the gate, which is a nice touch.
Location
9.0
The hotel's location is more than great, with very polite staff and beautiful surroundings.
Dining
8.0
The dining experience offers delicious and varied options, though there might be limited choices for some. There are no breakfast packages available with villas, which could be a downside for those looking for bundled options.
Facilities
8.0
The hotel provides nice facilities such as beautiful gardens and amenities for kids.
Michelle
United States of America, May  2024
8.2/10

My stay at the hotel was pleasant overall. The rooms, although small and basic in Ibis style, were comfortable and clean; the bathroom was separated with just a door. The service provided by the staff was excellent, with great attention to detail by the restaurant manager Christian and supervisor Sony. The location was beautiful, offering nice open spaces for relaxation and easy access to nature trails. The dining experience was delightful, especially with a variety of menu options including local and international cuisines. The hotel's facilities were sufficient for a comfortable stay.

Rooms
7.0
The rooms were comfortable and clean, albeit small in size and styled in Ibis fashion.
Service
9.0
The staff, including the restaurant manager and supervisor, were friendly and accommodating, ensuring a pleasant experience.
Location
8.0
The hotel's location was surrounded by beautiful natural scenery and conveniently close to Taman Safari entrance.
Dining
9.0
The dining experience was great, with a wide variety of delicious menu options available, from local to international cuisines.
Facilities
8.0
The hotel's facilities were adequate for a comfortable stay.
Henry
United States of America, March  2024
9.2/10

The hotel's rooms offer a great view of the surrounding green vista, were clean, big enough, and modern, although I didn't like that they were only separated from the next room by a door. The beds were comfortable and the balcony provided an incredible panorama.

Rooms
9.0
The rooms were spacious, modern, clean, and had a comfortable bed with luscious pillows. The balcony offered a stunning view.
Service
9.0
The service was excellent, thanks to Mr Rizky and Mr Pian for their help and the attentive staff like the restaurant manager Christian and supervisor Sony.
Location
10.0
The location was fantastic on top of the mountain with beautiful views, nature trails, and nice open spaces for relaxation.
Dining
9.0
The dining experience was delightful with a great variety of food, though the make-your-own pancake machine stood out.
Facilities
9.0
The hotel offered excellent facilities and amenities to enjoy during the stay.
Jerry
United States of America, January  2024
7.4/10

The hotel offers a mixed experience with clean and comfortable rooms but showing signs of aging. The small size of the rooms may not accommodate a family comfortably without adjustments. The helpful and friendly service leaves a positive impression, especially with attentive staff like Sinta and Mas Yudi. The location is a strong point, with easy access to Taman Safari and beautiful surroundings, yet some areas look worn. The dining experience provides a diverse menu but at a higher cost. The facilities offer basic amenities but may need upgrades.

Rooms
7.0
The rooms, though clean, are on the small side and starting to show signs of aging.
Service
9.0
The service was friendly and helpful, with staff like Sinta and Mas Yudi standing out.
Location
8.0
The hotel's location near Taman Safari and with beautiful mountain views is a highlight.
Dining
7.0
The dining experience offers a variety of cuisines but may be pricey.
Facilities
6.0
Basic facilities are available, but some areas may require renovations.
Ray
United States of America, January  2024
7.2/10

The hotel is conveniently located near Taman Safari with beautiful surrounding scenery. The rooms need some refurbishment as some toys were broken, and they are not very soundproof. The staff are not very friendly overall, but credit must be given to Pak Nurhambali, the Assistant Chief Security, for his exceptional dedication to ensuring guest safety and satisfaction. Rooms are near the elevator and lobby.

Rooms
7.0
The rooms need some refurbishment and are not very soundproof.
Service
6.0
While the staff are not very friendly, Pak Nurhambali, the Assistant Chief Security, stands out for his dedication to guest safety and satisfaction.
Location
8.0
The hotel's proximity to Taman Safari and the beautiful park make it a good choice for nature lovers, though the need for more roofing is evident.
Dining
7.0
The dining experience offers a variety of menu options, including Asian breakfast, but some inconsistencies may occur, such as issues with breakfast reservations not being properly communicated.
Facilities
8.0
The hotel boasts a range of facilities, though some enhancements, such as installing more roofing, could be beneficial.
Brian
United States of America, December  2023
7.4/10

This time around, the rooms somehow felt a little less spacious, and the amenities in the room led me to end up with a single bed instead of a double as requested, with a view of the car entrance of the hotel. However, the location is great, very close to Taman Safari and other attractions. The service was friendly and helpful, yet it could be more reliable with weak Wi-Fi. The dining experience was delicious with a wide selection, though lacking variety in the bath options. The facilities were well-equipped, but renovation is necessary in some areas.

Rooms
7.0
Room felt less spacious with requested amenities not fully met.
Service
7.0
Friendly and helpful staff, with room for improvement in reliability.
Location
8.0
Great location near Taman Safari and other attractions, despite needing renovation.
Dining
8.0
Delicious dining experience with a wide selection, lacking bath options.
Facilities
7.0
Well-equipped facilities in need of renovation.
Location
Room Size
Mike
United States of America, November  2023
8.4/10

I had a pleasant stay at the hotel with clean and comfortable rooms offering a balcony with a good view. The meeting room lacked windows, but the natural lighting was lovely. The service was exceptional, with helpful and friendly staff providing great assistance throughout my stay. The location was fantastic, surrounded by marvelous views and nature trails, just a short drive from Taman Safari Indonesia. Dining options were varied and satisfying, offering a culinary experience on par with the best I've enjoyed.

Rooms
8.0
The rooms were comfortable and had a balcony with a good view.
Service
9.0
The staff were exceptionally helpful and friendly, ensuring a great experience from check-in to check-out.
Location
9.0
The hotel's location was surrounded by marvelous views and nature trails, providing a perfect setting for relaxation and exploration.
Dining
8.0
The dining experience was very complete, offering a variety of tasty dishes including sushi and diverse Indonesian cuisine.
Facilities
8.0
The hotel facilities were well-equipped and enjoyable, contributing to a comfortable and pleasant stay.
Dwight
United States of America, September  2023
7.8/10

My stay at the hotel was a mix of positives and negatives. The rooms, although comfortable and clean, lacked soundproofing. However, the corner rooms offered the best views, and mine was serviced daily by the housekeeper Maulana, who even helped me with extra towels. The beds and linen were lovely, providing a cozy environment.

Rooms
8.0
The rooms were really comfortable, clean, and serviced daily by a helpful housekeeper. I enjoyed the lovely beds and linen.
Service
9.0
The service overall was very courteous and helpful. Special thanks to Mr Rizky for assisting me during check-in and Mr Pian for upgrading me to a mountain view room. Additionally, Pak Nurhambali, the Assistant Chief Security, was phenomenal in ensuring the safety of all guests and facilities.
Location
7.0
The location was fantastic, surrounded by beautiful scenery and nature trails. However, it was a bit far from the center, requiring a car to move around easily. Being close to Taman Safari Indonesia was a definite plus.
Dining
7.0
The dining experience was decent, but the pricing was a bit on the higher side. Nonetheless, the food quality was good, offering a variety of options.
Facilities
8.0
The facilities provided at the hotel were great, offering room service, car hire, dry cleaning, laundry, valet parking, and a welcome drink. However, improvements could be made in informing guests correctly about breakfast arrangements to avoid any misunderstandings.
Clean
Soundproofing issue
Jane
United States of America, August  2023
8.6/10

My stay at the hotel was delightful overall, with clean and comfortable rooms and incredibly friendly staff. The location was fantastic, surrounded by nature, but the dining experience could use some improvement. Despite that, the facilities were well-maintained and enjoyable, making it a good value for the money.

Rooms
8.0
My room was really comfortable, clean, and serviced daily by the housekeeper. The beds and linen were lovely, though there was a bit of a cleanliness issue with water not being properly disposed of. However, the assistance provided by the cleaning staff was top-class.
Service
9.0
The staff at the hotel were all lovely, very friendly, and always went out of their way to ensure we had everything we needed. From room service to valet parking, their service was exceptional.
Location
9.0
The hotel's location was beautifully laid out, offering nice open spaces for relaxation and nature trails through the rainforest. It was a great place to immerse myself in nature. The surrounding view was marvelous, providing ample space to walk around and unwind.
Dining
8.0
The dining experience was really good overall. I enjoyed a culinary experience on par with some of the best I've had. The variety of food, including sushi and Indonesian dishes, was very complete and satisfying.
Facilities
9.0
The facilities at the hotel were excellent, offering everything one could need for a comfortable stay. From laundry service to a welcome drink, the amenities were well-maintained and convenient for guests.
Josh
United States of America, July  2023
8.2/10

The hotel offers a nice stay with excellent mountain views from the rooms, though the room size might be a bit restrictive for larger families. The service is top-notch, especially thanks to the attentive and friendly staff like Pak Nurhambali. The location is great for nature lovers and close to Taman Safari, but there was a slight hiccup with breakfast arrangements. The dining options are diverse and satisfactory, with good pricing, but some dishes may not meet expectations.

Rooms
8.0
The room had a very nice mountain view and was good for a family of four, though it was a bit cozy with a kid needing to share the big bed.
Service
9.0
The staff were extremely friendly, apologetic, and helpful during our stay, especially Pak Nurhambali who ensured safety and guest satisfaction.
Location
9.0
The hotel location is perfect for nature enthusiasts, with beautiful open spaces and trails through the rainforest, very close to Taman Safari.
Dining
7.0
The dining experience was varied, offering sushi and Indonesian dishes at good prices. However, some items fell short on quality.
Facilities
8.0
The facilities were well-maintained and catered to our needs, though there were some miscommunications regarding breakfast arrangements.
Beautiful mountain views
Cozy room for families
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Rooms and Guests2 Guests, 1 Room