Pesona Alam Resort & Spa Puncak, Puncak
About the Hotel
Pesona Alam Resort & Spa is a 4-star eco-friendly hotel that provides a tranquil escape in the mountains of Puncak, Indonesia. Located on a hilltop in Cisarua, it offers scenic views and access to natural attractions such as Gunung Gede Pangrango National Park. The resort combines modern design with a focus on nature, making it a popular destination for relaxation and outdoor activities. With facilities like an outdoor swimming pool and an on-site restaurant, it caters to both leisure and business travelers.
Location
The hotel is situated approximately 5 miles from Curug 7 Cilember waterfall and 1 miles from Taman Safari Cisarua. It is accessible via a three-hour drive from Soekarno-Hatta International Airport using the toll road. Situated atop a hill, the resort allows guests to experience the natural beauty of the Puncak region while being conveniently near local attractions.
Rooms
Each of the 138 rooms features modern amenities, including air conditioning, flat-screen cable TVs, and personal safes. Many rooms include a balcony offering views of the mountains or garden landscaping. Guests can also enjoy conveniences such as 24-hour room service and laptop-friendly workspaces. The villas provide additional space with kitchens and living areas, ideal for families or groups.
Eat & Drink
The on-site restaurant, The Banyan All Day Dining, offers a diverse menu of Indonesian and International dishes. Guests can enjoy meals while taking in the scenic views of the surrounding nature. Room service is also available for those who prefer to dine in the comfort of their accommodation. A chic bar is located on the premises for casual drinks and socializing.
Leisure & Business
Pesona Alam Resort & Spa includes an outdoor infinity pool, a gym, and a spa for relaxation and recreation. The hotel also provides various leisure activities such as table tennis and daily housekeeping services. For business needs, there are meeting rooms and conference spaces available for events and gatherings.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Locker room
- Elevator
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Horseback riding
- Cycling
- Badminton
- Pool tables
- Darts
- Table tennis
- Mini golf
- Archery
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Valet parking
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Board games
- Children's menu
- Children's pool
- Children's play area
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Live entertainment
- Sun terrace
- Garden area
- BBQ facilities
- Leisure/ TV room
- Spa & wellness center
- Back massage
- Full body massage
- Foot massage
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
The hotel provides very comfortable rooms, although sound insulation could be better. The location is excellent, surrounded by beautiful gardens and near popular attractions like Taman Safari. Overall, a friendly staff and great value for money.
My stay at the hotel was pleasant overall. The rooms, although small and basic in Ibis style, were comfortable and clean; the bathroom was separated with just a door. The service provided by the staff was excellent, with great attention to detail by the restaurant manager Christian and supervisor Sony. The location was beautiful, offering nice open spaces for relaxation and easy access to nature trails. The dining experience was delightful, especially with a variety of menu options including local and international cuisines. The hotel's facilities were sufficient for a comfortable stay.
The hotel's rooms offer a great view of the surrounding green vista, were clean, big enough, and modern, although I didn't like that they were only separated from the next room by a door. The beds were comfortable and the balcony provided an incredible panorama.
The hotel offers a mixed experience with clean and comfortable rooms but showing signs of aging. The small size of the rooms may not accommodate a family comfortably without adjustments. The helpful and friendly service leaves a positive impression, especially with attentive staff like Sinta and Mas Yudi. The location is a strong point, with easy access to Taman Safari and beautiful surroundings, yet some areas look worn. The dining experience provides a diverse menu but at a higher cost. The facilities offer basic amenities but may need upgrades.
The hotel is conveniently located near Taman Safari with beautiful surrounding scenery. The rooms need some refurbishment as some toys were broken, and they are not very soundproof. The staff are not very friendly overall, but credit must be given to Pak Nurhambali, the Assistant Chief Security, for his exceptional dedication to ensuring guest safety and satisfaction. Rooms are near the elevator and lobby.
This time around, the rooms somehow felt a little less spacious, and the amenities in the room led me to end up with a single bed instead of a double as requested, with a view of the car entrance of the hotel. However, the location is great, very close to Taman Safari and other attractions. The service was friendly and helpful, yet it could be more reliable with weak Wi-Fi. The dining experience was delicious with a wide selection, though lacking variety in the bath options. The facilities were well-equipped, but renovation is necessary in some areas.
I had a pleasant stay at the hotel with clean and comfortable rooms offering a balcony with a good view. The meeting room lacked windows, but the natural lighting was lovely. The service was exceptional, with helpful and friendly staff providing great assistance throughout my stay. The location was fantastic, surrounded by marvelous views and nature trails, just a short drive from Taman Safari Indonesia. Dining options were varied and satisfying, offering a culinary experience on par with the best I've enjoyed.
My stay at the hotel was a mix of positives and negatives. The rooms, although comfortable and clean, lacked soundproofing. However, the corner rooms offered the best views, and mine was serviced daily by the housekeeper Maulana, who even helped me with extra towels. The beds and linen were lovely, providing a cozy environment.
My stay at the hotel was delightful overall, with clean and comfortable rooms and incredibly friendly staff. The location was fantastic, surrounded by nature, but the dining experience could use some improvement. Despite that, the facilities were well-maintained and enjoyable, making it a good value for the money.
The hotel offers a nice stay with excellent mountain views from the rooms, though the room size might be a bit restrictive for larger families. The service is top-notch, especially thanks to the attentive and friendly staff like Pak Nurhambali. The location is great for nature lovers and close to Taman Safari, but there was a slight hiccup with breakfast arrangements. The dining options are diverse and satisfactory, with good pricing, but some dishes may not meet expectations.